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Why has GM elected to make
this change?
This move is intended to
provide you with an unprecedented level
of value, confidence, and protection. As
a result, GM is elevating your total
vehicle ownership experience with the
best, most comprehensive consumer
confidence package in the industry.
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What does the The GM
100,000-Mile Warranty include?
It includes a lot,
beginning with: 5 years/100,000-mile
powertrain limited warranty**. In
addition to our standard
bumper-to-bumper limited warranty, for
the first time ever, all 2007 GM
passenger cars and light-duty trucks are
covered by this exceptional warranty.
There are no deductibles for repairs and
the warranty is fully transferable at no
charge.
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Is my Roadside Assistance
coverage extended also? What is the
coverage?
5 years/100,000 miles of
Roadside Assistance**. The Best Coverage
in America also provides you with the
added assurance of 24/7 Roadside
Assistance. This includes Fuel Delivery
so you can reach the nearest service
station, as well as Lock-Out, Flat Tire,
Jump-Start and certain Emergency Towing
services.
GM Roadside Service
can be reached 24 hours a day, 365 days
a year. This service is provided at no
charge for any warranty-covered
situation, and for a nominal charge if
the GM vehicle is no longer under
warranty. Roadside Service is available
only in the United States and Canada.
Emergency Road Service
is performed on-site for the following
situations:
-
Towing Service
- Battery Jump
Starting
- Lock Out
Assistance
- Fuel Delivery
- Flat Tire Change
(covers change only)
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What about Courtesy
Transportation?
Courtesy Transportation
is also included for 5-years/100,000
miles** (whichever comes first) on all
2007 passenger cars and light duty
trucks. Whenever warranty repairs are
required, several transportation options
and/or reimbursement of certain
transportation expenses are available
for your convenience at participating
dealers/retailers.
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What kind of deductible do
I have to pay for all this protection?
There are no deductibles
for covered repairs.
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Is my vehicle covered from
rust, too?
GM vehicles are designed
and built to resist corrosion. All body
and sheet metal components are warranted
against rust-through corrosion for 6
years/unlimited miles (The 9-3 models
are covered for 10 years, unlimited
mileage). Application of additional
rust-inhibiting materials is not
required under the corrosion coverage
and none is recommended. See your Saab
dealer for terms of this limited
warranty.
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I purchased a 2007 GM
vehicle in March. Is my new vehicle
eligible?
Yes. If you already
purchased a 2007 GM vehicle, your new
vehicle is automatically covered under
our 100,000-Mile/5-year Powertrain
Limited Warranty** at no extra cost. You
will receive an updated warranty booklet
insert for your glove box literature in
the next several weeks.
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I have a 2006 GM vehicle
with the exact same vehicle/powertrain as
the 2007. Why isn't my vehicle eligible?
Unfortunately, the new
extended powertrain warranty is
available as a new feature on 2007
models only. However, you may want to
contact your GM dealer to discuss the
many GMPP or Saab Universal Warranty
products that can be tailored to include
only the powertrain components.
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When will I receive
updated documentation to prove that I have
the new powertrain warranty coverage on my
2007 GM vehicle?
A warranty booklet
supplement to your glove box literature
will be mailed to you in the next
several weeks.
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I purchased a GMPP or Saab
Universal extended warranty prior to the
announcement of GM extending coverage and
want my money back. How do I apply for
reimbursement?
Because you have also
purchased a GM Protection Plan or Saab
Universal Warranty Vehicle Service
Contract, our GM Protection Plan team
will be contacting you by mail shortly
with additional details on how the new
GM 100,000-Mile/5-year Limited Warranty
impacts your GM Protection Plan
Contract.
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Do I have to take my
vehicle to a GM dealer for maintenance to
maintain my extended powertrain eligibility?
GM dealer/retailers have
the specialized training and GM genuine
parts and accessories to ensure your
vehicle is repaired and maintained
properly. Although you are not required
to have your vehicle serviced at a GM
deal/retailership, we highly recommend
that you do. In addition, we encourage
you to keep detailed records and
receipts of your maintenance history.
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Does the required
Maintenance of my vehicle change as a result
of this new powertrain limited warranty?
As a vehicle owner, you
are responsible for the performance of
the scheduled maintenance listed in your
Owners Manual. Your owners manual
provides a detailed maintenance schedule
that you should follow for your specific
vehicle and driving habits. In addition,
we strongly encourage you to keep
detailed records and receipts of your
maintenance history.
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Can I purchase this extra
powertrain coverage for my 2006 (and prior)
vehicle?
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Why are Goodwrench®-trained
technicians so important?
From changing oil to
changing engines, these automotive
experts use only Genuine GM Parts &
Accessories that are designed
specifically for your GM vehicle.
They're also tested for performance and
reliability. So no matter what kind of
GM vehicle you own, trust it to the
Goodwrench-trained technicians at your
GM dealer/retailer. You'll spend less
time in the shop and more time on the
road.
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What does StabiliTrak® do?
StabiliTrak is an
electronic stability control system
that's designed to help aid vehicle
stability, particularly on slick
surfaces or during emergency maneuvers.
When this system senses that the vehicle
is not responding to steering input from
the driver, the system adjusts engine
torque and/or brake pressure to the
individual wheels, which helps the
driver get the vehicle back on its
intended track.
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What is OnStar®?
As part of the best
coverage in America, by the end of 2007,
GM will offer OnStar on nearly every GM
vehicle sold in the US and Canada.
OnStar is the in-vehicle safety and
security system created to help protect
you and your family on the road.
OnStar's innovative three-button system
offers:
- 24-hour access to
expertly trained, caring advisors
- A connection to
emergency assistance
- Access to OnStar
Hands-Free Calling in covered areas
(prepaid calling charges apply)
Call 1-800-4-ONSTAR
(1-866-466-7827), visit
onstar.com for system limitations
and details.
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What is OnStar® Vehicle
Diagnostics?
OnStar Vehicle
Diagnostics is an exclusive new service
that runs diagnostic checks on a
vehicle's key operating systems and
sends the customer monthly reports by
e-mail. It's available only from OnStar
and GM - just one more way
OnStar gives you peace of mind on
the road. OnStar Vehicle Diagnostics is
only available on the 2007 Saab 9-7X.
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